Privacy Policy

When you submit a contact form, request a callback, book a viewing, or message us through the website, we collect the information you choose to provide. We also collect limited technical and usage data automatically through cookies and analytics tools.

• Contact details — your name, phone number, and email address.
• Enquiry details — the message, property interest, or preferences you include in a form or chat.
• Technical data — IP address, browser type, device, and pages viewed, collected via cookies and analytics.

We use your personal information only for legitimate business purposes connected to your enquiry and our services.

• To respond to your enquiries and provide information about our properties, pricing, and availability.
• To arrange viewings, calls, and follow-up communication about projects you are interested in.
• To improve our website and understand how visitors use it.
• To comply with our legal and regulatory obligations.

Our website uses cookies and similar technologies to operate, to measure traffic, and to support marketing. We use Google Analytics 4 (GA4) to understand site usage, and the Meta Pixel to measure and improve the performance of our advertising. These tools may set their own cookies and process data such as your device identifiers and browsing activity.

For full details on the cookies we use and how to control them, please see our Cookie Policy.

Enquiries submitted through our website are stored in our customer relationship management (CRM) system, Bitrix24, which our sales team uses to manage and respond to your request. Access is limited to authorised staff.

We do not sell your personal data. We share it only with trusted service providers who help us operate — such as our CRM, hosting, and analytics providers — and only to the extent needed to deliver our services. We may also disclose information where required by law.

We keep your personal information only for as long as necessary to respond to your enquiry, manage our relationship with you, and meet our legal obligations. When it is no longer needed, we delete or anonymise it.

You have the right to access the personal data we hold about you, to ask us to correct or update it, and to request its deletion. To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@semira.ge.